Responsible Gaming

Responsible gaming at 7Bit Casino (the Australian-facing mirror of 7Bit Casino operated via bet7bit-au.com) means approaching casino games as entertainment only, not as a way to make money or solve financial problems. Gambling always involves risk, and you should only ever play with funds you can afford to lose. This page explains practical tools, warning signs, and independent help options so you can make informed choices and stay in control.

Dama N.V., the Curaçao-licensed operator of 7Bit Casino, supports harm minimisation and offers a range of account-based controls (limits, breaks, self-exclusion) alongside external support options. While 7Bit Casino is not licensed in Australia and operates under offshore regulation, the operator commits to reasonable measures to detect risky behaviour, provide clear information, and support players who request help.

Risk Awareness

Gambling can become harmful when it stops being occasional entertainment and starts to affect your finances, relationships, or mental health. Recognising early warning signs is essential for protecting yourself.

Common signs of problematic gambling

• Increasing time and money spent: Frequently extending sessions, chasing losses, or raising stakes to feel the same excitement.
• Preoccupation with gambling: Thinking about the casino when you are at work, with family, or doing other activities; planning the next session or how to get more money to gamble.
• Loss of control: Finding it hard to stop even when you planned to; breaking self-imposed rules about time or budget.
• Financial problems: Borrowing money, using funds needed for rent, bills, or essentials, selling assets, or using credit to gamble.
• Emotional distress: Feeling guilt, shame, anxiety, irritability, or depression linked to gambling outcomes.
• Hiding behaviour: Lying to family or friends about how much you gamble or how much you have lost.
• Impact on daily life: Neglecting work or study, conflicts at home, reduced interest in hobbies or social activities.

Quick self-assessment checklist

Ask yourself the following questions. Answer honestly with "Yes" or "No":

• Do I often gamble longer than I planned?
• Do I gamble with money that should be used for bills, rent, food, or other essentials?
• Have I tried to win back money I lost by continuing to play ("chasing losses")?
• Have I lied to people close to me about how much time or money I spend gambling?
• Do I feel restless, irritable, or upset when I try to cut down or stop gambling?
• Have my gambling habits caused arguments, stress, or loss of trust in my relationships?
• Do I rely on gambling wins to fix money problems or debts?

If you answered "Yes" to several of these questions, your gambling may be risky or harmful. Consider using the limits and self-exclusion tools described below and contact professional support services listed in the Support Resources section.

Limits & Tools

7Bit Casino offers account-based tools on bet7bit-au.com to help you manage your play. These tools cannot change Australian law or guarantee that losses will not occur, but they can support self-control.

Deposit limits (daily, weekly, monthly)

1. Access your profile: Log in to your account at bet7bit-au.com and go to "Profile" or "My Account".
2. Open Responsible Gaming: Select the "Responsible Gaming" or "Limits" section (naming may vary slightly in the interface).
3. Choose limit type: You can typically set:
   • Daily deposit limit (24-hour period)
   • Weekly deposit limit (7-day period)
   • Monthly deposit limit (calendar month)
4. Enter specific amounts: Type the maximum amount you are prepared to deposit in AUD (for example, AUD 50 per day, AUD 150 per week, AUD 500 per month). Choose conservative values that you can comfortably afford.
5. Confirm and save: Click "Save" or "Confirm". Once applied, you will not be able to deposit more than the chosen limit in the relevant period.
6. Changing limits:
   • Decreasing limits normally takes effect immediately or very quickly.
   • Increasing limits, if allowed, may be subject to a cooling-off delay (for example 24 hours or longer), during which the previous lower limit remains in force.

Time-spent limits and session tools

• Session timer: In the Responsible Gaming section or in-game panel, you may activate a session reminder (for example every 30, 60, or 120 minutes). When the reminder appears, review how long you have been playing and consider taking a break.
• Reality checks: Pop-up messages can show you:
  • How long you have been logged in
  • Your net win or loss for the session
  • Options to log out or continue after a deliberate decision

Short "Time-Out" breaks (24 - 72 hours)

1. Navigate to Time-Out: In "Responsible Gaming", look for "Time-Out" or "Cool-off".
2. Select duration: Choose a short break period (for example 24 hours, 48 hours, or 72 hours).
3. Confirm your choice: Read the description carefully, then click "Confirm" or "Activate Time-Out".
4. During Time-Out: You will not be able to deposit or wager. You may be temporarily blocked from logging in until the period expires, depending on the configuration.
5. End of Time-Out: After the selected period, your account will automatically become available again. If you feel unsafe returning to play, consider a longer self-exclusion (see below) and contact a professional support service.

Important: These tools rely on your selections and may be subject to technical or jurisdictional limitations. They are not a substitute for professional help, and they do not override any restrictions or bans that may apply under Australian law.

Self-Exclusion

If gambling is causing harm or you feel you are losing control, self-exclusion is a stronger measure than ordinary limits or Time-Outs. Self-exclusion means asking 7Bit Casino to block your access for a defined period or permanently.

How to activate self-exclusion (6 months to lifetime)

1. Go to your account: Log in at bet7bit-au.com and open "Profile" or "My Account".
2. Open the Self-Exclusion section: Within "Responsible Gaming", choose "Self-Exclusion" or "Self-Exclusion / Account Closure".
3. Select the exclusion period: Available options typically include fixed terms such as:
   • 6 months
   • 1 year
   • 2 - 5 years
   • Lifetime (permanent)
   Choose the period that reflects the seriousness of your situation. When in doubt, choose a longer term.
4. Confirm your decision: You may be asked to tick one or more checkboxes and press "Confirm Self-Exclusion" to acknowledge that:
   • You understand you will not be able to access your account during the selected period.
   • You are entering into the exclusion voluntarily.
   • Early re-opening will not be possible (especially for lifetime exclusion).
5. Contact support if needed: If you cannot access the Self-Exclusion menu or want assistance, contact customer support via live chat on the website or email [email protected] and clearly request self-exclusion, specifying your desired duration.

Consequences of self-exclusion

• Login and play blocked: You will not be able to log in, place bets, or make deposits during the exclusion period. Attempts to open new accounts may be subject to closure when detected.
• Withdrawals and balances:
  • You may request withdrawal of any withdrawable real-money balance (subject to identity checks, verification, and any pending security reviews).
  • Bonus funds and associated winnings that require continued play are usually cancelled as part of exclusion, in accordance with the Bonus Terms.
  • Self-exclusion is not a way to recover previous losses.
• Irreversibility: For fixed-term exclusions, the block remains until the end of the selected period. Lifetime self-exclusion is treated as final; any re-opening request, if considered at all, would be subject to strict review and is generally refused.
• Cross-product effect: As 7Bit Casino is operated by Dama N.V., self-exclusion may affect other related brands under the same operator, but this is not guaranteed. You should actively self-exclude on all gambling platforms you use.

Legal note for Australian residents: Self-exclusion on 7Bit Casino does not register you with any Australian state or territory self-exclusion scheme. It also does not change the status of offshore online gambling under the Interactive Gambling Act 2001 (Cth) or any ACMA blocking orders.

Support Resources

If you are worried about your gambling or about someone close to you, we strongly recommend contacting independent specialist services. In Australia, these services are free, confidential, and independent of 7Bit Casino or Dama N.V.

Local support for Australia

• National Gambling Helpline (Gambling Help)
  • Phone: 1800 858 858
  • Website: gamblinghelponline.org.au
  • Hours: 24/7
  • Languages: English; access to interpreter services on request
• Gambling Help Online (National)
  • Services: Live chat, email counselling, self-help resources and forums for people who gamble and affected others.
  • Website: gamblinghelponline.org.au
  • Hours: Online counselling 24/7
  • Languages: English (with some translated resources)
• Lifeline Australia
  • Phone: 13 11 14
  • Website: lifeline.org.au
  • Hours: 24/7 crisis support
  • Focus: Emotional distress, suicidal thoughts, crisis situations (not gambling-specific but highly relevant if you feel overwhelmed).
• Beyond Blue
  • Phone: 1300 22 4636
  • Website: beyondblue.org.au
  • Hours: 24/7 phone and webchat
  • Focus: Anxiety, depression, and mental health issues that may co-occur with gambling problems.

State and territory governments in Australia also operate local counselling and self-exclusion programmes (for example via clubs, hotels, and land-based venues). Please check your state or territory health or gambling help website for details.

International support organisations

National self-exclusion schemes (outside Australia)

• United Kingdom - GamStop
  • Website: gamstop.co.uk
  • Covers UK-licensed online operators. Useful if you reside in the UK or use UK-licensed sites.
• Spain - RGIAJ (Registro General de Interdicciones de Acceso al Juego)
  • Website: Information available via the Spanish Directorate General for the Regulation of Gambling.
  • Allows Spanish residents to exclude from licensed operators within Spain.
• Other schemes: Many EU countries and some other jurisdictions operate national online self-exclusion registers (for example Denmark's ROFUS, Belgium's EPIS). If you live outside Australia, please check your local regulator's website.

Note: These national schemes usually apply only to operators licensed in those jurisdictions. 7Bit Casino is operated under a Curaçao licence (Antillephone N.V., licence no. 8048/JAZ2020-013) and is not covered by most national registers for online gambling.

Blocking and filtering tools

• Gamban - Software that blocks access to many gambling websites and apps across devices. Website: gamban.com
• BetBlocker - Free blocking application for multiple platforms. Website: betblocker.org
• Device-level controls: Many smartphones, tablets, and routers allow you to restrict categories of sites, set screen-time limits, or use parental controls to reduce access to gambling content.

Family and affected others

• Family support resources: Many of the services above (e.g. Gambling Help Online, GamCare, Gambling Therapy) provide specific information and forums for partners, parents, and friends of people who gamble.
• Confidentiality: Conversations with these services are confidential (subject to local legal obligations such as imminent risk of harm). They are independent from 7Bit Casino and Dama N.V.
• Professional help: If gambling is affecting your mental health or your relationships, consider speaking with a GP, psychologist, or counsellor experienced in addiction. In Australia, your doctor can advise on referrals and possible Medicare-supported treatment options.

Help for Family

Gambling-related harm often affects partners, children, relatives, and friends. If you are concerned about someone else's gambling on 7Bit Casino or other services, your safety and wellbeing are also important.

How to start a conversation

• Choose the right time: Talk when the person is sober, relatively calm, and not currently gambling.
• Use "I" statements: Focus on how their gambling affects you (for example, "I feel worried when..."), rather than accusing or blaming.
• Be specific and factual: Mention concrete examples (missed bills, secrecy, mood changes) without exaggeration.
• Avoid ultimatums (unless necessary for safety): Firm boundaries are important, but sudden ultimatums can cause defensiveness. Plan boundaries carefully.
• Encourage professional help: Suggest contacting a gambling helpline or counsellor together.

Support options for family members

• Gambling Help Online (Australia)
  • Offers resources and forums for "affected others".
  • Website: gamblinghelponline.org.au
• Gam-Anon (international fellowship for family and friends of compulsive gamblers)
  • Website: gam-anon.org
  • Provides meetings, literature, and community support.
• Online forums and chats: Services such as Gambling Therapy and some Australian community health organisations host moderated forums where family members can share experiences and coping strategies.

Recommended next steps

• Contact a gambling-specific helpline (such as 1800 858 858 in Australia) to get advice tailored to your situation.
• Seek counselling for yourself, even if the person who gambles is not yet ready for help.
• Consider financial counselling if debts or shared finances are affected.
• In any situation involving threats, violence, or serious emotional abuse, contact emergency services or a crisis line such as Lifeline (13 11 14).

Operator's Commitment

7Bit Casino, operated by Dama N.V. under Curaçao licence number 8048/JAZ2020-013, acknowledges that offshore online gambling carries particular risks for Australian residents, including limited access to local legal remedies. Within this context, the operator aims to apply reasonable internal procedures to reduce gambling-related harm.

Internal risk-check procedures

• Behavioural monitoring: The platform may use automated systems to review patterns such as very long sessions, rapid and repeated deposits, frequent use of bonuses, or sharp increases in stakes that can indicate potential harm.
• Reality-check messages: Pop-up notifications may remind players of time spent, session results, and the availability of limits or self-exclusion tools.
• Age and identity verification: KYC (Know Your Customer) checks are used to reduce the risk of underage gambling and identity misuse. The service is intended only for persons aged 18 or over.
• Training of support staff: Customer support agents receive guidance on recognising indicators of problem gambling, responding empathetically, and explaining available tools and external resources.

When support may contact you about risk

• Detected high-risk patterns: If internal monitoring highlights behaviour consistent with severe loss of control (for example, extreme deposit frequency, multiple unsuccessful limit changes, or repeated reversal of withdrawals where such functionality exists), support may proactively contact you via email or on-site messages.
• Player disclosure: If you tell support staff you are experiencing harm or addiction, they may recommend self-exclusion, provide information on external services, and document your request.
• Implementation of restrictions: In some cases, the operator may apply or maintain limits or exclusions on your account even if you later request their removal, where doing so appears necessary to support responsible gaming objectives.

Important: These procedures are designed as harm-minimisation measures and do not amount to a guarantee that problem gambling will be detected or prevented. They also do not create any contractual duty of care beyond what is set out in the Terms & Conditions and applicable law.

Updates

This Responsible Gaming information is subject to change to reflect regulatory developments, best-practice guidelines, or changes to the tools and services offered on 7Bit Casino.

How you will be informed

• Website updates: The latest version of this page will always be available via the Responsible Gaming link in the footer of bet7bit-au.com.
• On-site notices: Material changes may be highlighted by banners, pop-ups, or notifications in your account area when you log in.
• Email communication: Where required or appropriate, the operator may send you an email summarising significant updates, using the address associated with your account.

Last updated: 21 February 2026

Contact & Feedback

If you have questions about responsible gaming, want to adjust your limits, or wish to request self-exclusion, you can contact the operator's support team and responsible gaming function using the following channels.

Responsible gaming contact details

• Email (Responsible Gaming): [email protected]
• Live Chat: 24/7 live chat is available on bet7bit-au.com via the on-page chat widget. You can request to speak about responsible gaming, limits, or self-exclusion.
• Telephone: A dedicated telephone support line is not currently available. Please use live chat or email for responsible gaming queries.

Feedback and self-control request form

You can also submit a written request or feedback using the form below. This may be used to:

• Request changes to your limits or self-exclusion status (within policy constraints)
• Ask for information about your historical deposits (subject to verification)
• Provide feedback about responsible gaming features or suggest improvements

Full name (as registered):


Account email address:


Account ID / Username (if known):


Request type:
Set or change limits Self-exclusion / account closure Information about my activity General feedback Other

Details of your request (please include desired limits or exclusion period if applicable):


I confirm that I am at least 18 years old and that this request relates to my own account.

Submit request

Privacy note: Information you provide through these channels will be processed in accordance with the Privacy Policy of bet7bit-au.com and may be retained as necessary to manage your account and responsible gaming measures.

Regulatory note for Australian residents: 7Bit Casino operates under a Curaçao online gambling licence and is not licensed in Australia. Nothing on this page should be taken as legal advice. You are responsible for complying with the laws of your jurisdiction, including the Interactive Gambling Act 2001 (Cth) and any applicable state or territory legislation.